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Lieschen Gargano Quilling
Lieschen Gargano Quilling

80 Followers

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Jan 28, 2021

Four steps to improve your customer empathy interviews

As a PO I do my best to talk with customers at least once a day. On these calls I am seeking to understand our customers’ problems, how they interact with our company and products, and how they perceive us. It sounds easy and straightforward, but recently, I have noticed…

Empathy Interview

5 min read

Four steps to improve your customer empathy interviews
Four steps to improve your customer empathy interviews
Empathy Interview

5 min read


Dec 16, 2020

Participatory budgeting: Embrace conflict, say no to partial funding

What is Participatory Budgeting? Participatory Budgeting (PB) is a consensus building process through which a group of people in your organization (in our case the product and leadership teams) choose which Epics to fund, aka what work will get prioritized. How do you run a participatory budgeting session? Epics: Have a list of defined and sized Epics, including those in WIP and…

Participatory Budgeting

4 min read

Participatory budgeting: Embracing conflict, say no to partial funding
Participatory budgeting: Embracing conflict, say no to partial funding
Participatory Budgeting

4 min read


Dec 11, 2020

Planning Agile Part III: Planning for Product People

As Product Owners we have the opportunity to align our teams on a destination, and to achieve better plans with our Big Room Planning process. Consider the impact strong product direction and alignment have on our teams. …

Planning

6 min read

Planning Agile Part III: Planning for Product People
Planning Agile Part III: Planning for Product People
Planning

6 min read


Dec 11, 2020

Value Streams Mapping for Humans

How do we, as leaders, adapt the value stream process to put individuals and interactions over processes and tools? — Organizing around value is a tenant of the Scaled Agile Framework, the most widely applied scaling method for Agile. It is essential to reducing time to market, and building a productive workplace with happy employees. Every product or service has a value stream that goes from a trigger to delivering…

Agile

5 min read

Value Streams Mapping for Humans
Value Streams Mapping for Humans
Agile

5 min read


Nov 4, 2019

Agile is for you. Yes you.

I get asked all the time how I got into agile without a background as a developer. Many of the people who ask me that question are seeing agile practices take over across industries and wondering if they should try it. …

Agile

4 min read

Agile is for you. Yes you.
Agile is for you. Yes you.
Agile

4 min read


Jun 20, 2019

Confessions of an Agile Pusher

I recently started as a Scrum Master at a new company. My last company had strong agile practices and ran the basics, textbook, without thinking. My new team spent my entire interview process and on-boarding asking how they can do that as well, and told me I was the expert…

Agile

6 min read

Confessions of an Agile Pusher
Confessions of an Agile Pusher
Agile

6 min read


Jan 25, 2018

Planning Agile Part II: Big Room Planning

Last month I wrote about Agile Central’s Planning Calendar and the lead up to our Big Room Planning event. Now, I will dive deeper into the week of Big Room Planning and the event itself. …

Agile

8 min read

Planning Agile Part II: Big Room Planning
Planning Agile Part II: Big Room Planning
Agile

8 min read


Dec 14, 2017

Big Room Planning Part I: Planning Calendar

As a Scrum Master I get a lot of questions from our customers and other Agilists about how we plan at Agile Central. What is our planning process? What is Big Room Planning (BRP)? What do we do leading up to BRP for things to go smoothly? …

Agile

5 min read

Big Room Planning Part I: Planning Calendar
Big Room Planning Part I: Planning Calendar
Agile

5 min read


Dec 6, 2017

Kaizen: Experiments in Scaling Agile

(This post was written in collaboration with William Kammersell and simultaneously published on the Agile Central blog. You can also listen to a conversation with us on the Product Popcorn podcast — Episode 18) Agile Teams must adapt to thrive through retrospective and process experiments, but what about organizations? …

Agile

6 min read

Kaizen: Experiments in Scaling Agile
Kaizen: Experiments in Scaling Agile
Agile

6 min read

Lieschen Gargano Quilling

Lieschen Gargano Quilling

80 Followers

Product Owner, Agile Coach, Facilitator, Change agent.

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